Automated business workflow plays an increasingly important part in the Retail Banking Industry.
We have addressed workflow solutions for our clients in the following areas-
- Know Your Client (KYC) new customer take-on process
- New internal resource induction and processing workflow
- HR or iRM (internal relationship management) leave and expenses
- CRM implementations
We have addressed business rules and decision management in the following areas-
- Credit-risk profiling and scorecard management
- Collections management
- Compliance enforcement
- Compliance reporting
- Data quality and management
